Revealed on Sunday, Might 23, 2021

Brunei Darussalam flag provider Royal Brunei has inked a partnership with airline software program options supplier Hitit, in a mission to enhance the visitor expertise and improve digital retailing.Hitit was awarded the contact after an in depth assessment and analysis course of and the brand new partnership will see Hitit present Royal Brunei with core passenger service programs, an upgraded web reserving engine and cell app.It should additionally present numerous options overlaying airport operations, airline loyalty and buyer care.It should pace up the flight reserving course of and provide a extra built-in passenger expertise all through the journey journey, the airline says.Hitit’s Crane Airline Resolution Suite permits the airline to supply smarter passenger self-service instruments, and automatic again workplace operations.All of the options are supported by Hitit’s airline hybrid cloud infrastructure.”This main new expertise funding that may ship one other step ahead in digital expertise make this an thrilling time to look ahead at Royal Brunei,” stated Martin Aeberli, Chief Industrial Officer, Royal Brunei Airways.The partnership represents the subsequent step in Royal Brunei’s digital transformation programme to enhance the visitor expertise and drive operational effectivity, the airline says.