Everyone knows that tailored touring is about providing travellers impartial, individualised, and progressive journey experiences. FITs (Free Impartial Travellers) wish to retain their autonomy, but increasingly more are turning to professional professionals to supply them with educated insights, serving to them with the planning course of for his or her customised itineraries. We anticipate this pattern to proceed going into 2021 and past, particularly as extra FITs search for experiential journey alternatives.

That is the place Discova steps in. We now have collated a variety of distinctive and rewarding experiences throughout all our locations, and might neatly package deal up the best customised getaway to your travellers. That is what we’ve been doing for a lot of award-winning, industry-leading shoppers.

We put collectively 6 the reason why it is best to be part of them and select Discova as your FIT accomplice of selection in 2021.

1 -The Proof – Our Observe File

We now have constructed efficient working relationships throughout all of our locations.

In 2019, our FIT enterprise generated a 33% improve in income on 2017’s figures. Our enterprise is rising. We’re successful over new enterprise with our recent and efficient strategy while making certain our current companions are all the time getting the most effective from us. Current years have seen us set up ourselves as FIT specialists with over 35,000 FITs benefitting from our providers in 2019.

A part of this development has resulted from a shift to a extra premium providing, with higher-end packages taking on an rising proportion of our revenue. Taking our home gross sales in Thailand for instance, round 80% of resort bookings have been at 5-star resorts. As coronavirus has taken its toll on the {industry} as a complete, our efforts in our premium FIT choices have paid off.

Koh Jum Seaside Villas, Thailand

With a global workforce, we decide to offering quotes with a speedy turnaround time. We acknowledge receipt of requests inside 2 hours and ship on our promise to supply quotes inside 24 hours for single-country itineraries, and 48 hours for multiple-country itineraries. We return the quotes in an expert and galvanizing editable doc able to be shared with a buyer.

With these spectacular figures, it’s no shock that a few of the main FIT suppliers worldwide belief us to ship in-destination for his or her travellers.

2 – We Construct Collaborative Relationships

We perceive that our companions wish to deal with their travellers with a private contact. We imagine this strategy is important. That’s why we concentrate on constructing relationships with our companions primarily based on listening and collaboration in order that we will be an extension of your operations.

From the outset, we sit down with our brokers to debate expectations collectively, and that is solely the start of a course of primarily based on fixed session and alternatives for suggestions. Our versatile and adaptable strategy permits for flexibility. Not solely can we work collectively to supply tailored excursions to your travellers, however we provide a tailored service to you as our accomplice

We now have seen time and time once more how this strategy helps us to concentrate on offering the very best service to every respective shopper.

3 – We’ve Acquired the Fundamentals Lined, However Provide So A lot Extra

Graffiti Avenue Artwork Tour, Singapore

We all know that it’s important to have the fundamentals coated for each vacation spot. Many guests to Cambodia wish to see Angkor Wat, and a visit to Bangkok could be remiss to not function the Grand Palace. We additionally know that guests don’t need any frills and spills concerning transfers and getting round. That’s why we’ve made certain to get the fundamentals coated.

Nevertheless, we additionally know that our shoppers wish to see progressive merchandise. Time and time once more, we’re praised for providing alternate excursions or for opening up a brand new avenue of exploration for guests. That’s why we’ve spent a lot time, particularly in the course of the pandemic-induced journey break, diversifying our product ranges to supply travellers that one thing particular.

A Discova-exclusive tuk-tuk tour in Northern Thailand

From a brand new tuk-tuk tour in Northern Thailand to a Graffiti Avenue Artwork tour in Singapore, we’re all the time experimenting with new experiences to deliver a vacation spot to life. These distinctive experiences permit us to sprinkle a bit little bit of wow-factor into any itinerary when offering quotes.

From our ‘Discova the Distinction’ experiences to our ‘Native Life’ vary that enables travellers to realize extra significant insights right into a vacation spot, there’s something for each traveller sort. We even have a longstanding dedication to sustainability by way of our Accountable Journey and Instructional Journey ranges that give travellers the prospect to develop and provides again to host communities. Take a look at our vacation spot guides or ask our brokers for extra element on our broad product vary.

Ask our brokers about our Native Life vary of merchandise

4 – Devoted Professional Groups Each Step of the Means

We are able to present devoted groups each step of the best way. We cowl the whole lot from going by way of the reserving course of to deciding on a well-trained and applicable information, and even waving goodbye on the airport. Discova is there to assist issues go easily.

Our devoted FIT workforce are a global workforce, cooperating collectively to be on-hand for our shoppers virtually 24 hours a day. They’ve engaged in cross-training in order that our in-destination experience is now shared throughout the entire enterprise. It’s these developments which have allowed us to decide to industry-leading turnaround instances for quotes, and for these quotes to be jam-packed with thrilling and progressive experiences drawing on our experience.

Our professional native guides

Our FIT workforce additionally work carefully with our Gross sales and Account Administration Groups who, by way of cooperating each step of the best way with you as a FIT Tour Operator, make sure that all people is well-informed all through. This filters all the best way all the way down to our professional guides who’ve all the data on-hand to supply the very best experiences. Ought to something go flawed, our Buyer Service Crew are all the time available to supply help and help.

Briefly, our shoppers are protected within the information that the appropriate persons are on the case!

5 – Aggressive Pricing and World Negotiating Power

We all know our costs are aggressive available in the market, however we don’t sacrifice service high quality. Discova constantly delivers glorious product at superb costs and, by way of our father or mother firm, our purchasing energy is probably the most effective in the market. Discova is a B2B enterprise; this reduces our advertising prices and, due to this fact, we don’t want so as to add the massive margins that different firms do.

Finally, we really feel that our service at our costs presents an ideal deal to our shoppers.

6– Well being, Security, and Safety

This might not be an thrilling subject to speak about, however well being and security could by no means be extra essential to travellers than as we progress in direction of renewed journey in 2021.

Discova is the world’s main DMC with regards to well being, security, incident administration, and disaster response. Our well being and security workforce carry out common audits of all product, from motels and actions to animal encounters and journey actions, and might undertake audit journeys for companions too if requested.

In response to the ‘new regular’ introduced out by the Coronavirus disaster in 2020, we’ve got up to date our standardised, sturdy Well being and Security procedures. We’re completely satisfied to collaborate with companions and share our processes on this regard, permitting you and your travellers to get on with their journey with confidence.

Lastly, we provide monetary safety by way of our father or mother firm. With our eyes on the longer term, we’ve got the whole lot in place to push ahead and develop as a enterprise within the coming years, with tailored touring on the coronary heart of what we do. Approaching board with us, our shoppers know that we will develop collectively.

By means of these 6 causes, we hope we will construct a compelling case for why Discova needs to be your FIT accomplice of selection for 2021. Basically, we really feel that we will be at house as an extension of your workforce. Be a part of these already benefitting from our providers in selecting Discova and open up a world of potentialities.

Learn the way we make tailored touring easy for you and your prospects by contacting our brokers at the moment.