Visitors staying at Jumeirah Motels & Resorts can now expertise a brand new personalised e-butler service, direct from their smartphone anytime, wherever.
The service permits company to speak with our groups by way of prompt messaging functions, to request room service, e book spa therapies, request housekeeping providers, make dinner reservations, order drinks and snacks to the seaside and even e book a future keep.
The brand new 24/7 service permits company to speak by way of cellular, shortly and effectively on the contact of a button.
The Jumeirah E-Butler service will probably be rolled out throughout the whole Jumeirah Motels and Resorts portfolio by June 2019. Providing service past expectations is a key model pillar and that is one in every of quite a few initiatives being carried out.
José Silva, chief government, Jumeirah Group, stated: “We’re devoted to repeatedly search for revolutionary, new and quicker hospitality options to help company seamlessly and intuitively.“Jumeirah E-Butler brings a extra private strategy to service and is according to our dedication to supply service past expectations.”
The service will probably be rolled out by WhatsApp in all lodges – together with the Jumeirah Zabeel Saray on the Palm Jumeriah – aside from the lodges in China the place Jumeirah E-Butler will probably be out there by WeChat.
Burj Al Arab Jumeirah company can utilise each WhatsApp and WeChat to entry the service.
Pedro Deakin, president of operations, Jumeirah Group, stated: “With Jumeirah E-Butler, we are able to delight company by providing personalised service and extra significant engagement, which fits hand in hand with excessive and opulent ranges of service.
“Via improved dialogue, we get a greater perception into company’ private preferences and might tailor our service individually to every visitor.
“Jumeirah E-Butler is a forward-looking service to attach with our company in an more and more digital world. Visitors can join with us in their very own time, wherever they’re.”
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