Delta Air Strains and Virgin Atlantic are launching 18 self-service bag-drop models at London Heathrow’s Terminal 3, saving clients beneficial time on the airport by way of the usage of intuitive expertise.
Accessible on all Delta- and Virgin Atlantic-operated flights to the USA, the brand new self-service models have been rolled out following profitable testing at London Heathrow.
By way of intuitive, easy-to-use expertise, clients can drop their baggage in below two minutes, giving them extra time to get pleasure from Terminal 3’s lounges or many retail and restaurant shops.
Baggage are then accepted into the system and screened as they might be throughout the conventional bag drop course of on the counter.“The brand new machines are one other means that Delta and Virgin Atlantic are working collectively to ease the journey by way of our London hub,” mentioned Corneel Koster, Delta senior vp, Europe, Center East, Africa and India.
“With a fast and simple bag-drop expertise, clients can select how they get pleasure from that additional time earlier than they fly.”
For additional peace of thoughts, the self-service models assist Delta’s pioneering RFID bag monitoring expertise by issuing RFID chipped bag tags.
These synch to the Fly Delta app so clients can monitor their checked baggage in actual time.
Hayley Parker, vp of airports at Virgin Atlantic, mentioned: “We’re at all times methods to enhance the client journey, and self-service bag drop is one other instance of how we’re making issues simpler for our clients.
“This new expertise allows clients to breeze by way of the airport, whereas making certain our staff are nonetheless available to ship personalised service and reply queries always.”

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