FCM Journey Options ended 2018 on a excessive within the Center East & Africa area after successful new enterprise price US$25 million within the United Arab Emirates from 27 new shoppers, a rise of 35 per cent on the earlier yr.
The worldwide journey administration firm additionally noticed phenomenal common progress of 205 per cent from its high 15 company shoppers within the UAE this yr, in contrast with 2017, and loved 99 per cent shopper retention yr on yr.
Natural progress from shoppers within the area included Majid Al Futtaim, who after working with FCM for 9 years within the UAE, expanded its relationship with FCM into Egypt, Oman, Lebanon and Saudi Arabia.
Different markets in Africa may even be carried out for this shopper in 2019.
FCM additionally prolonged its relationship into the GCC during the last 12 months with Prada, which was an current shopper in Europe. FCM is now offering journey administration companies to Prada in Dubai and Saudi Arabia.
Equally, Dolce & Gabbana, which was already buying and selling with FCM in Europe, expanded its relationship to work with FCM in Dubai during the last yr.
Final yr additionally noticed FCM give attention to deploying its new expertise suite FCM Hook up with shoppers within the UAE, in addition to on-line reserving instruments and journey and expense options.
“We noticed a rise in shoppers wanting not solely to implement a web-based reserving instrument, but in addition bolt on an expense module,” stated Ciarán Kelly, FCM normal supervisor for MEA.
“FCM has partnered on a number of joint alternatives with SAP Concur within the area to supply each expense and journey options throughout the Center East and Africa market, and in 2018 we deployed self-booking platforms for over 15 new shoppers.”
Rounding off a yr of success, FCM Journey Options was additionally recognised because the World’s Main Journey Administration Firm by the celebrated World Journey Awards.

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