LONDON, 20 December, 2018 – NewVoiceMedia, a Vonage Firm (NYSE:VG) and main world supplier of cloud contact centre and inside gross sales options, has been named a silver winner within the Most Revolutionary Product Function of the 12 months – Enterprise/SMB class of Greatest in Biz Awards, the one impartial enterprise awards program judged every year by outstanding editors and reporters from top-tier publications in North America.NewVoiceMedia’s world cloud telephony platform is an clever, multi-tenant contact centre and inside gross sales resolution that joins up all communications channels and plugs straight into a company’s CRM software program for full entry to hard-won knowledge. With a real cloud setting and confirmed 99.999% platform availability, NVM ensures full flexibility, scalability and reliability. At present serving greater than 700 prospects, NVM is outperforming the quickly increasing cloud contact centre market twofold and continues to draw new prospects by way of thrilling technological developments. It not too long ago unveiled key capabilities that can allow companies to drive digital transformation and create unified, constant and built-in experiences regardless of the channel chosen by the shopper. Annually, Greatest in Biz Awards’ entrants span the spectrum, from a few of the most recognizable world manufacturers to probably the most modern start-ups. The eighth annual program proved to be a very robust competitors, garnering near 700 entries from a powerful array of private and non-private corporations of all sizes and from quite a lot of geographic areas and industries within the U.S. and Canada. “We’re particularly proud to be acknowledged on this explicit class – the Most Revolutionary Product Function of the 12 months”, commented Dennis Fois, President of NewVoiceMedia. “Innovation and studying are on the core of our mission and imaginative and prescient, and this award additional reinstates our full dedication to serving to our prospects ship a greater, extra emotive buyer expertise. We look ahead to persevering with to scale operations, speed up our already spectacular development trajectory and develop world-class buyer success for our rising buyer base”.Since 2011, winners in Greatest in Biz Awards have been decided based mostly on scoring from impartial judging panels composed every year of outstanding editors and reporters from a few of the most revered newspapers, TV retailers, and enterprise, client, know-how and commerce publications in North America. The 2018 judging panel included writers from Related Press, Barron’s, Shopper Affairs, eWeek, Forbes, Healthcare Innovation Information, Inc., Funding Advisor Journal, MediaPost, New York Put up, New York Instances, Ottawa Citizen and Wired.“In at present’s world, whatever the trade you’re in, striving to innovate needs to be the baseline”, mentioned Andrew Seale, Globe and Mail, becoming a member of the Greatest in Biz Awards judging panel for the primary time. “The standouts amongst this yr’s entrants for the Most Revolutionary Firm of the 12 months push past that, bringing a brand new perspective altogether. From tackling a myriad of verticals with easy, sustainable design, to rethinking how corporations and customers hold info and private knowledge secure – this yr’s winners aren’t simply innovating, they’re redefining their industries”.Discover out extra about NVM Platform at www.newvoicemedia.com. – ENDS –About NewVoiceMediaNewVoiceMedia, a Vonage Firm, is a number one world supplier of cloud contact centre and inside gross sales know-how that permits companies to create distinctive, emotive buyer experiences to serve higher and promote extra.Its award-winning platform joins up all communications channels with out costly, disruptive {hardware} adjustments and plugs straight into your CRM for full entry to hard-won knowledge. With a real cloud setting and confirmed 99.999% platform availability, NewVoiceMedia ensures full flexibility, scalability and reliability.NewVoiceMedia’s 700+ prospects embody Canadian Most cancers Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston College, Lumesse, Paysafe and Vax. For extra info, go to www.newvoicemedia.com or observe NewVoiceMedia on Twitter @NewVoiceMedia.In November 2018, NewVoiceMedia was acquired by Vonage (NYSE:VG), a enterprise cloud communications chief.About Greatest in Biz AwardsSince 2011, Greatest in Biz Awards has made its mark as the one impartial enterprise awards program judged every year by a who’s who of outstanding reporters and editors chosen from top-tier publications from North America and all over the world. Through the years, Greatest in Biz Awards judges have ranged from Related Press to the Wall Road Journal and winners have spanned the spectrum, from blue-chip corporations that type the bedrock of the world financial system to native corporations and a few of the most modern start-ups. Greatest in Biz Awards honors are conferred in two separate packages: North America and Worldwide, and in 70 classes, together with firm, workforce, govt, product, and CSR, media, PR and different classes. For extra info, go to: http://www.bestinbizawards.com. NewVoiceMedia PR contactNicola BrookesTel: +44 (0)7500 006 458 E-mail: [email protected]