Programs Associates, Inc., makers of SynergyMMS, a lodge operational effectivity software program system, introduced its partnership with Seattle primarily based software program firm Mediafolio Applied sciences and Melborne primarily based educational firm eHotelier Pty. This integration will produce improved efficiency high quality and focused coaching for lodge workers all over the place. Working along with SingleStep, the clever worker assistant developed by Mediafolio, and eHotelier’s profession improvement portal, SynergyMMS customers will improve the onboarding course of for brand new workers and guarantee high quality requirements at inns worldwide from straight inside the applying.
This partnership combines every firm’s professional information to create a easy and built-in coaching answer for lodge operations groups. The mixed back-of-house answer gives lodge workers with instruments to comply with normal working procedures to ship a high quality, constant product expertise to friends. “When onboarding new workers members, equipping customers with helpful data by way of an efficient coaching methodology is a basic factor to their success. Our aim is to enhance the consumer expertise by offering handy entry to the appropriate data. With this integration, worker coaching turns into faster; enabling workers to serve friends with their greatest foot ahead,” stated Matthew Stephens, President of eHotelier.
These built-in techniques will assist workers of all departments onboard faster, particularly housekeeping and engineering. Having this useful resource useful may additionally assist new or outsourced housekeeping groups in deciphering how workers ought to full providers primarily based on the totally different model requirements at every lodge. As a substitute of getting a supervisor or skilled housekeeper repeatedly prepare new workers on the specifics of rooms and providers, like placement of facilities, or how a sure lodge model readies a room, eHotelier and SingleStep can populate property-specific data from inside SAI’s PerfectRoom® App. The PerfectRoom App, a module of SynergyMMS particularly designed for Housekeeping groups to spice up productiveness, permits visitor room attendants to view their subsequent task and course of rooms in real-time primarily based on precedence.
“Hoteliers must empower their workers with assets that assist them carry out their job higher and constantly,” stated John Clark, SynergyMMS Vice President. “We’re excited to have a software that mixes productiveness and high quality assurance in a single easy-to-use platform. That is the easiest way to get extra worth from labor. By bettering coaching high quality and effectiveness throughout onboarding, lodge groups can spend extra time boosting the visitor expertise.”
With SingleStep’s enhanced studying instruments and eHotelier’s industry-specific content material, each accessible straight in SynergyMMS Apps, onboarding processes can take much less time with out shedding effectiveness. “This entire guided answer creates a greater total consumer expertise. There isn’t any want to put in, take a look at, and deploy a second software; all three merchandise can be found from inside the SynergyMMS platform,” stated Matt Kowalczyk, President of Mediafolio Applied sciences, referring to the seamless integration between the techniques, “Customers won’t ever have to go away the app to get property-specific data, thus making a extra environment friendly manner of coaching and continued studying.” The mix can even act as a assist reference for customers. “How-to” movies and step-by-step written content material can be found instantly to elucidate find out how to perform duties primarily based on standards supplied by administration.
About Mediafolio Applied sciences
Mediafolio Applied sciences, Inc, based in Seattle, Washington, in 2013, developed a sturdy web platform shows clever management software program for stadiums, 911 dispatch facilities, company theaters, and most lately for its flagship platform, SingleStep, deployed in inns worldwide. SingleStep is the one clever coaching platform that makes use of context to ship well timed, incremental content material to workforces to supply extra constant, on-brand providers whereas spending much less time studying straight from supervisors. Go to to be taught extra.
About eHotelier is the world’s largest on-line hospitality portal, at present serving over 200,000 hospitality professionals from 196 international locations across the globe. eHotelier gives skilled improvement assets to {industry} professionals by way of on-line studying, profession improvement, reference supplies and collaboration. eHotelier makes use of studying supplies created by world-renowned associations and establishments and programs particularly created beneath the steerage and endorsement of main {industry} educators. By studying from any cell or internet system worldwide and with at present over 130 programs accessible, customers can unlock full potential of their hospitality profession. Trade leaders are counting on eHotelier to develop their careers, their groups and their companies. Go to to be taught extra.
About Programs Associates Inc.
Programs Associates Inc. is a developer of software program and {hardware} options for Upkeep and Power Administration within the hospitality, schooling, authorities, industrial actual property, and retail markets. Working within the cloud, these enterprise options give clients international entry to revolutionary applied sciences. SynergyMMS improves the situation of a property by creating “synergy” between the varied departments concerned within the upkeep course of thereby rising the productiveness of workers and the longevity of belongings. With over 30+ years of high quality relationships, SAI’s expertise and portfolio is a superb useful resource for hospitality purchasers globally. For extra data on SAI and/or its CONTROLIQ and SynergyMMS options, go to,, and respectively.

ContactSarah KozlowskiMarketing and Enterprise DevelopmentPhone: 4197281958Ship E mail