Grocery store companions with On the dot to supply prospects two-hour and same-day deliveriesLONDON, 19th September 2018 – From as we speak, Waitrose & Companions prospects can have their food and drinks delivered straight to their door inside two hours or on the identical day for the primary time as a part of a brand new trial.The grocery store has teamed up with On the dot, the final mile retail supply startup*, to launch ‘Waitrose Fast Supply’ in chosen London postcodes (SW5, SW6 , SW10, WC1, WC2, EC1, CR5 and CR8). Clients in these areas will be capable to select as much as 20 gadgets from greater than 1,500 merchandise at than finishing their order they are going to be given the choice to obtain their procuring inside two hours of putting the order or to specify a one-hour time slot on the identical day. There’s a £10 minimal spend and a £5 cost will apply for utilizing both service. All merchandise can be hand–picked and ready for supply by Waitrose Companions earlier than being collected and delivered by On the dot.The trial is designed to answer the rise in prospects procuring ‘as and when’. In line with analysis carried out for the Waitrose Meals Report 2017/18, two thirds of us commonly or often go to a grocery store greater than as soon as a day. This pattern is especially prevalent amongst 18-to 24-year olds who’re twice as more likely to commonly go to a grocery store twice a day because the over-55s.Utilizing On the dot cargo bikes in addition to vans to make deliveries is predicted to save lots of as much as 4 tonnes of GHG emissions a 12 months.Richard Ambler, Head of Enterprise Improvement at Waitrose & Companions, says: “Clients are more and more wanting to purchase no matter they need when they need it. For a lot of, now we have moved away from the weekly grocery store go to to present us extra fluidity with our busy lives and provides us higher management towards over-buying and waste. Our journeys to the grocery store are subsequently rather more frequent – Waitrose Fast Supply ensures we give our prospects even larger flexibility and comfort to get their procuring as and when they need it.”Santosh Sahu, CEO at On the dot, provides: “The grocery sector is present process its greatest shift for many years – one the place comfort and immediacy will win. Clients are shifting away from the routine of the large weekly store – as a substitute, time-poor and convenience-driven customers are choosing ultra-fast deliveries of small baskets at a time that fits them. Clients wish to take again management and stay knowledgeable on the standing of their deliveries in real-time. Waitrose & Companions has at all times put the client first and this partnership recognises the affect that supply has on a buyer’s procuring expertise. On the dot improve this buyer expertise by delivering nice high quality meals to prospects’ entrance doorways. We’re very excited to be partnering with one of many UK’s main retailers and may’t wait to assist Waitrose present the speedy service its prospects need.”-ENDS-Notes to editors: Waitrose chosen On the dot for its nationwide scale, experience and machine studying expertise, enabling a capability to intelligently route and schedule couriers, driving effectivity and consolidation. The partnership took simply 5 months to implement from conception to launch.Together with Waitrose & Companions, On the dot’s roster counts greater than 100 prospects together with ASOS, Dixons Carphone and Wickes. The corporate’s quickest supply thus far is 275 seconds. In June, the On the dot platform handed the half 1,000,000 deliveries milestone, driving the corporate’s 2018 revenues of almost £four million thus far.*About On the dotOn the dot allows retailers of any dimension to supply their prospects the final word in supply comfort.At a time of rocketing client demand for supply comfort and rising competitors, On the dot companions with retailers to assist them meet client expectations and compete extra successfully. By way of a web based retailer portal or API, On the dot intelligently shows dynamic time home windows, permitting prospects to pick out deliveries on the time most handy to them. On the dot is a part of the CitySprint Group, which advantages from a long time of experience in managing ultimate mile collections and deliveries, greater than 10 years’ value of supply knowledge, and nationwide and native scale via a fleet of greater than 5,000 couriers.Offering prospects with one, two, or four-hour time slot deliveries on the day of their selection, identical day categorical deliveries and a seamless expertise from checkout to fulfilment and returns improves the procuring expertise, makes prospects’ lives simpler and will increase buyer satisfaction and loyalty.For extra info, go to or observe us on Twitter: @onthedotuk Media contacts:Elvina Soogun / Ruth CliffordCCgroup+44 203 824 [email protected] James ArmstrongWaitrose Company Communications Supervisor 01344824657/07764676880/ [email protected]


Please enter your comment!
Please enter your name here